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Shipping Policy for Memphis Cult
Thank you for shopping at Memphis Cult! We are committed to delivering your products in a timely and efficient manner. Our Shipping Policy was created to help you understand the processes we have in place and what you can expect when you make a purchase on our website.
Order Processing
All orders are processed within a standard timeframe of 3-4 days, excluding weekends and holidays. After processing, orders are shipped out and a shipping confirmation email will be sent to you with your tracking information.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method chosen. Estimated delivery times are provided as a guideline and do not account for delays caused by customs, postal delays, or other unforeseen circumstances beyond our control.
It takes 2-7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but typical shipping times are:
USA: 3-4 business days
International: 5-15 business days
International Shipping
We offer international shipping. Shipping rates and delivery times for international orders may vary. Please be aware that international shipments may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Memphis Cult is not responsible for these charges if they are applied and are your responsibility as the customer.
Shipping Restrictions
Due to shipping restrictions, we may not be able to ship to some locations. If there is an issue with your shipping destination, we will contact you via email or telephone to discuss alternative arrangements.
Lost or Damaged Items
Memphis Cult is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We recommend adding shipping insurance to your order if it is available for your shipping destination. This will protect your package and provide you with compensation in the case that it is lost or damaged during transit.
Tracking Your Order
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can use this number to track your package online.